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10 Best Ecommerce Platforms for Small Businesses

December 5, 2024

Ramin Popal

You have a great product and are ready to start selling, but you're still figuring out what to do next. There are many decisions to make and choices to consider, from how to open a Shopify store to choosing the right ecommerce platform for your small business. A solid ecommerce platform can make your journey smoother and help you reach your goals faster. This guide will introduce you to 10 ecommerce platforms you can use for small businesses.

AI store builder is a great tool for achieving your objectives and opening your online store. Their AI store builder creates a fully functional online store with store policies, an SEO strategy, and product collections in minutes. The solution not only helps you meet your goals quickly but also reduces the overwhelm of starting an online business. 

Ecommerce Platforms for Small Businesses

woman with a laptop - Ecommerce Platforms for Small Businesses


The rise of e-commerce has transformed how businesses operate, and for small companies, it offers unparalleled opportunities to compete globally. E-commerce platforms are comprehensive solutions designed to help companies create and manage online stores with minimal effort. They combine multiple functionalities, such as website building, payment processing, inventory management, and marketing tools, into a single system.

For small businesses, e-commerce platforms are not just tools; they are lifelines that allow owners to launch and grow their online presence without needing advanced technical expertise. These platforms eliminate the need for custom development, significantly reducing upfront costs and time to market. By leveraging these tools, small businesses can reach broader audiences, enhance customer experiences, and streamline operations.

The importance of e-commerce platforms has grown exponentially with changing consumer habits. As online shopping becomes the norm, having a robust e-commerce presence is no longer optional—it's necessary for survival and growth. This guide will walk you through the top 10 e-commerce platforms of 2025, detailing their unique features and helping you find the best fit for your small business.

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Key Features to Look for in an Ecommerce Platform

man on a laptop - Ecommerce Platforms for Small Businesses

Finding the Right Ecommerce Platform: Key Features to Look for Before You Choose


Choosing the right ecommerce platform is critical for success. However, the vast array of options available can make the decision overwhelming. To simplify the process, it's essential to identify the features that matter most to your business. Below are the key features to consider:

Ease of Use


The platform should be intuitive, allowing users with no coding experience to set up and manage their stores effectively. Drag-and-drop builders, pre-designed templates, and straightforward navigation are essential aspects to look for.

Scalability and Flexibility


As your business grows, your ecommerce platform should handle increased traffic, more products, and additional sales channels. A scalable platform ensures long-term usability without requiring frequent migrations.

Payment Gateway Options


The availability of multiple payment gateways is crucial to accommodate diverse customer preferences. Platforms should support credit cards, digital wallets, and even cryptocurrency for maximum convenience.

Mobile Responsiveness


A mobile-friendly platform ensures your store looks and functions smoothly on smartphones and tablets. With most consumers shopping on mobile devices, this feature is non-negotiable.

Marketing and SEO Tools


Built-in tools for SEO
, email campaigns, and social media integration are essential for driving traffic to your store. Features like discount codes, retargeting ads, and abandoned cart recovery boost conversions.

Security


An e-commerce platform must protect sensitive customer data with robust security measures like SSL encryption, PCI compliance, and fraud detection. Ensuring a secure shopping environment builds trust and credibility.

Customizability and Integrations


Your platform should allow you to tailor your store to your brand’s unique identity. It should also integrate smoothly with third-party tools for accounting, shipping, marketing, and more.

Customer Support


Responsive and knowledgeable customer support is critical, especially for small businesses facing technical challenges. Look for platforms offering 24/7 support via live chat, phone, or email.

By focusing on these features, small businesses can choose a platform that aligns with their current needs while providing room for future growth.

The 10 Best Ecommerce Platforms for Small Businesses

1. Let AI Build Your Shopify Store While You Sleep

AI Store Builder


At AI Store Builder
, we create a complete Shopify store for you in under 10 minutes. We include 20 trending products, trusted suppliers, and a dropshipping course that others charge thousands for. Plus, you get live support calls and community access. Skip the headaches of store setup, product research, and supplier hunting - we handle it all so you can focus on growing your business. Get your store built for you in less than 10 minutes today!

2. Wix eCommerce: A Simple, Visual Option for Beginners

wix ecommerce - Ecommerce Platforms for Small Businesses


Wix combines its renowned website builder with e-commerce functionality. It’s perfect for beginners and features customizable templates, mobile optimization, and marketing tools. Plans begin at $27/month.

3. BigCommerce: The Scalable Ecommerce Solution

big commerce - Ecommerce Platforms for Small Businesses


Known for its scalability, BigCommerce suits small businesses with rapid growth aspirations. It offers advanced SEO tools, multi-currency support, and no transaction fees. Plans start at $29.95/month.

4. Squarespace: The Best Ecommerce Platform for Creatives

square space - Ecommerce Platforms for Small Businesses


Squarespace is ideal for creative businesses, offering beautifully designed templates and robust ecommerce features. Pricing starts at $23/month for online stores.

5. WooCommerce: A Customizable WordPress Plugin

woo commerce - Ecommerce Platforms for Small Businesses


A WordPress plugin, WooCommerce is highly customizable and perfect for tech-savvy businesses. It’s free to install but may incur hosting and premium plugin costs.

6. Weebly by Square: An Affordable, Simple Option

weebly - Ecommerce Platforms for Small Businesses


Weebly is a simple, affordable option with drag-and-drop functionality, Square payment integration, and built-in analytics. Ecommerce plans start at $12/month.

7. Ecwid: The Ecommerce Platform for Existing Websites

exwid - Ecommerce Platforms for Small Businesses


This budget-friendly platform lets you add a store to your existing website. It supports multi-channel selling and mobile POS and offers a free plan with premium plans starting at $15/month.

8. Magento Open Source: Best for Tech-Savvy Users

magento - Ecommerce Platforms for Small Businesses


Magento is best for tech-savvy users needing advanced features and extensive customization. It’s free for the open-source version but involves hosting and development costs.

9. Zyro: An Affordable AI-Powered Platform


Zyro offers AI-powered tools alongside ecommerce capabilities. It’s affordable, with plans starting at $14.99/month, making it great for startups.

10. OpenCart: A Free, Open-Source Ecommerce Solution

open cart - Ecommerce Platforms for Small Businesses


An open-source solution, OpenCart is a free platform offering multi-store support and a range of extensions. Additional costs may arise for hosting and paid extensions.

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How to Choose the Right Ecommerce Platform for Your Business

dev team discussing - Ecommerce Platforms for Small Businesses

Determine Your Needs Before You Shop Platforms


Choosing an ecommerce platform is like buying a pair of shoes for your business. The right fit will support you as you grow and develop, while the wrong one will hold you back and cause problems. Before you shop for ecommerce solutions, take time to define your business’s unique needs. Outline your store’s requirements, such as the number of products, payment options, and marketing tools. 

Consider your current needs and those you expect to require as your business grows. For instance, if you sell products on online marketplaces like Amazon or eBay, look for a platform that integrates with these sites to help you manage and sync your inventory. If you plan to offer memberships or subscriptions, find a platform with built-in tools for these ecommerce models. The more you understand your business’s needs, the better you’ll be at finding a solution that supports your goals.

Consider Your Budget and the Total Cost of Ownership


Ecommerce platforms for small businesses come with various pricing structures. While some solutions charge a low monthly fee, others might have higher upfront costs but offer more features out of the box. Selecting a platform based solely on its subscription price can be misleading. Instead, calculate the total cost of ownership, including subscription fees, transaction charges, and third-party app costs. This research will help you better understand which e-commerce platform is the most cost-effective for your business. 

Assess Scalability and Future Growth


As you choose an ecommerce platform, think about the future. Your store will have different needs in five years than it does today. Make sure the platform you select can grow with your business. Look for features that support increased traffic, sales, and inventory. For example, if you plan to sell internationally, find a platform that can quickly adapt to multiple currencies and languages. Additionally, consider whether the platform can handle sudden spikes in traffic, like during flash sales or holiday seasons. This will help you avoid costly downtime and a poor customer experience.

Evaluate Ease of Use and the Learning Curve


All ecommerce platforms have a learning curve, but some are easier to navigate than others. As you evaluate your options, test the platform’s interface to see if it’s intuitive enough for your team to manage without extensive training. This may not be as crucial if you expect to hire a developer or someone with technical skills to run your store. However, most small businesses benefit from an easy-to-use platform that allows team members from various backgrounds to jump in and help manage the store. 

Check Customer Support and Available Resources


When you encounter a problem with your ecommerce site, you want to resolve it quickly so you don’t lose sales or frustrate customers. Reliable customer support can save you time and reduce frustration during technical issues or store setup. Look for an ecommerce platform that offers multiple ways to get help, such as email, phone, and live chat. Also, check to see if the company has a help center with articles and tutorials to help you troubleshoot independently.

Get Your Store Built for You in Less Than 10 Minutes Today.


AI Store Builder
creates a complete Shopify store for you in under 10 minutes. Just answer a few questions about your new store, and we’ll start building it. When we're done, you’ll have a fully functional Shopify store ready for business. 

We include 20 trending products, trusted suppliers, and a dropshipping course that others charge thousands for. Plus, you get live support calls and community access. Skip the headaches of store setup, product research, and supplier hunting: We handle it all so you can focus on growing your business. Get your store built for you in less than 10 minutes today!

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